Some people say, if it’s not broken don’t fix it, but is there really anything wrong in improving it?
Kaizen Law was built on just that, we saw a problem in the industry and sought after trying to fix it and improve the service for all involved. After suffering a non-fault accident, you want to be able to get over it and move on, so the last think you want it is for the claims process to be dragged out for unnecessarily longer than it needs to be.
This was mainly due to the way the whole traditional process works, were a file handler would take one case and see it through from start to finish all by themselves. Not only is this a big task for just one person alone but it also falls victim to many problems. Such as one person’s human mistake, time off or struggles with the caseloads can throw a major spanner in the works and delay the process.
However, we at Kaizen Law have come up with an innovative idea that will combat this problem head on. To make the process short and sweet we split one case file up into different segments and filter this out into our team of trained professionals. You know your case is in the best hands possible as we will only have the best people in a specific sector working on your case. This process reduces time, eliminates error and improves the service all round. Where’s the downside in that?
If you would like to know more about the way we run things, please look at out The Process page.